Who is Karl Holder?
I would say I am a quality-focused individual—I always want to put forth the best. I grew up in Stevenage, England, 25 miles north of North London. I have a wife, who is from West Virginia, and four kids.
What are your interests outside of work?
I enjoy different types of home projects. I recently constructed a wall in my home, between the staircase and living room. I love barbecuing. In fact, my license plate is BBQGZR (“barbecue geezer”)! I also love antique cars and trucks.
What is your role at JK?
I am the Quality and Training Manager at JK. I find out where our crew members need help with certain skills and teach them how to manage obstacles. Rather than take minor shortcuts, I make sure that our crew is trained in long-term solutions. When a challenge arises, I look to permanently solve it by keeping our crew members prepared.
What drew you to this line of work?
I worked in a workshop from age 16 to 21. I was looking for a change, so I went to an employment agency and they set me up with a moving company. I loved it, I loved the hard work—it felt like a good fit for me.
How long have you been with JK?
I joined JK in 2010 as a long distance driver. I went to a different company, but after a year I returned to JK as the Quality and Training Manager because it was a much better fit. I gained valuable experience from the different perspective, but ultimately JK is where I belong.
What is one of your most memorable experiences?
Coming back to JK. Despite leaving JK for a different company, when I decided I wanted to come back I was welcomed with open arms. They brought me into a position that I did not have as much hands-on experience in, yet they knew my work ethic and trusted the quality of my work.
What are some of your future goals?
I want to continue to increase quality which should help to reduce claims. I want the training program to not just be immediately valuable, but give skills that employees can continue to use 20 or 30 years later. As I accomplish these goals, I want to continue moving forward within the company and go as far as I can.