When you think about a moving company, you probably think about the folks who actually conduct your move, like the packers, drivers, and warehouse staff. But there are so many other employees “behind the scenes.” I recently sat down with Robert Yao, JK Moving Services’ IT Help Desk Coordinator, to learn a little more about him and his current position. Here are some of the things I learned:
So who is “Robert Yao?”
I was born in Xiang Ming, China and I came to the U.S. when I was seven. My parents and I landed in Brunswick, Maine, where I’m pretty sure I was the only Asian person in the entire school. I did not know any English when I first came; I used to have to draw pictures to communicate with people before I started understanding the language. I’m sure I had an accent but it disappeared a long time ago.
My parents came to the U.S. for better opportunities. China was a lot less progressive then than it is now. They both went to university in China and came to the U.S. for their Masters. They came to the U.S. when I was around one, and made sure that they had a place to live and jobs before they brought me over when I was seven.
Later, I attended Oakton High School here in Virginia and went to George Mason University.
What are some of your interests? What do you do in your spare time?
Well, I would say my favorite things to do are whatever my fiancée wants to do – kidding. In my free time I like to go cycling, play computer games and of course spend time with the (future) “missus.”
My favorite movie is Jurassic Park and I’m currently watching Game of Thrones and Boardwalk Empire on TV.
What got you interested in IT?
I knew I was born to do IT when I designed my first operating system at the age of 10, then decided to open my own company at the age of 16, and designed what would be called the modern Windows OS, (Wait that was Bill Gates, nevermind.) I guess I just really liked computers and it seemed like a good, future profession to pursue. But, I did actually build my first PC around the age of 15.
I’ve always liked working on computers and tweaking around with hardware/software.
How long have you been working at JK and what is your favorite experience or moment been so far?
I’ve been working at JK for about one and a half years now and my favorite experience is helping all our wonderful users on a daily basis, of course!
What is your fondest childhood memory?
My fondest memory was when I first stepped of the plane coming to the States and seeing snow fall; Oh, and apple sauce – we didn’t have that in China so that kind of blew my little seven-year-old mind.
What are some of your future goals?
My future goals are to keep learning and developing my skills to help the IT department grow into an efficient and productive part of the company.
As for my personal goals, well, one is to not screw things up with my fiancée at least until we get married in October. I would also like to ride a century bike race.