JK Passes DOT Audit

Recently, JK Moving underwent a safety- and compliance-focused review by the Department of Transportation (DOT). A special agent from the DOT spent two days at JK’s headquarters, reviewing our files and operational procedures.

When the DOT arrives at any moving and storage company, they are provided with full access to all required records, from driver files to customer claim forms. During a full compliance review, the DOT spends at least a full week at the company reviewing all the files and forms.

JK went through a focused review which is different than a full compliance review. Focused reviews help create a better experience for all customers because the special agents are able to evaluate more moving companies more frequently. If an agent finds something of concern, he or she will spend additional time reviewing the company.

With these audits, it’s possible to receive one of three grades. The lowest grade is Unsatisfactory, the next highest grade is Conditional, and the highest grade is Satisfactory. We are happy to report we received Satisfactory results at the end of our DOT audit. We received no penalties, no fines, and the special agent had no concerns with the service we provide overall.

Remember, any moving company should have a valid, registered DOT license and if they do not, choose another mover. Movers should be willing to share their DOT license numbers with all customers with no hesitation or delay. In fact, if a company has a website, by law they must have their DOT license number listed. We appreciate the work and effort of the DOT, and we are excited to have earned a Satisfactory review.


    1. US DOT uses a system called CSA to monitor motor carrier performance. The CSA program uses 7 categories (called Basics) to evaluate carrier performance in different areas through on-road inspections and on-site audits.

      JK had 2 categories that were over the DOT threshold for 2 months which initiated the audit. The system is not perfect and therefore there are times when carriers are operating safely but an audit request is produced.

      1. Unsafe Driving Basic – During the audit the inspector reviewed violations we accumulated in our Unsafe Driving category. In this category over 2 years (approx 9,000,000 miles) our drivers have received 16 speeding tickets. It was noted by the inspector that 30% of the violations were between 1-5mph.
      2. Driver Fitness Basic – this category monitors the DOT Physical card and active Drivers’ license for our drivers. During the audit the inspector reviewed our procedures and stated there were no concerns in this area. There were a total of 6 violations over 2 years. Several of these violations were for Medical Cards. 2 drivers were cited for not having a medical card in their possession at the time of the stop. Unfortunately even though a valid medical card was produced to challenge the violation neither was dismissed and contributed to a higher CSA score.

      The CSA program was designed to allow DOT to inspect more companies using smaller focused audits.

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