MoveChat: Finding the Right Mover

MoveChat, where moving stories, tips, and advice are sharedMovers from across North America participate in a discussion on Twitter, called MoveChat, where stories, tips, and advice are shared. Every chat, we discuss a specific part of the moving process. This week the topic was, “Protecting Customers From Moving Day Surprises During the Busy Season” and what follows is an edited transcript of the discussion. We invite you to join us for the next chat to get great advice and tips from the pros. Simply log into Twitter and follow the hashtag #movechat.

Q1. Where do you start looking for a Mover?

jkmoving Talk to your Realtor first. Friends and neighbors are also great resources.

movingpro I would say review sites like Yelp are a great place to start.

jkmoving movingpro Yelp is certainly a starting point and can help weed out some movers. But it shouldn’t be only resource

movingpro Definitely. Friends, family & coworkers are always the best bet IF they’ve moved recently. If not then it’s time for review sites.

movingpro But, of course, review sites should be read cautiously. Not everything you read is true.

rebachan  Friends, family & coworkers who have moved in the last 6 months are a good place to start on your initial search for a mover.

jkmoving rebachan That time frame is a good point, the moving company you used 10 years ago might not be the same today

Q2. How can you be sure the company you’re moving with is credible?

movingpro  Most important: they are licensed & insured. After that, look at client reviews, BBB rating, and awards.

rebachan Make sure your mover is an AMSAProMover certified ProMover. They agree to abide by certain industry & ethical standards.

jkmoving  Great responses to. In addition to AMSAProMover visit:  for additional information

Q3. Should you visit your moving company’s facilities? Why or why not?

movingpro Interesting question! I think I’d say it can help you get a feel for the company, but it is not necessary.

jkmoving  We would recommend visiting the facilities. Get a chance to meet the crew, see the trucks and training facilities

rebachan jkmoving movingpro Yep, to avoid rogue movers, u want 2 see branded trucks, uniformed employees, etc. to know they are for real.

rebachan YES! The condition of a mover’s facilities is very telling, even if you aren’t using their warehouse/storage.

rebachan You want to see neat, organized, well-maintained warehouse, fleet, offices, etc. “Seeing is believing”

Q4. Open question, any additional words of advice for people #moving when selecting their mover?

rebachan Get three in-home estimates. Ask for references from each mover. Ask if they offer any free or discounted boxes

jkmoving  Give yourself as much time as you can. You’ll want it to compare estimates and companies.

movingpro  (1/3) A4. So many answers 4 this question! Ask how they will customize services to fix your exact needs.

movingpro (2/3) A4. Ask how many years they’ve been in business. Years of experience are proof that clients keep coming back & not a scam.

movingpro (3/3) A4. Ask about green practices and how they give back to community if that’s important to you.

We hope you enjoyed reading the transcript and we welcome you to join in the next chat or continue the conversation in the comments below. Join in the next chat and learn from the pros.

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