JK Moving Services Switches to More-Secure, Credit Swiping Technology
A recent string of credit and debit card security breaches has made companies – big and small – re-evaluate the way they manage their customers’ personal information.
Companies such as eBay, Target, P.F. Chang’s and others were all recently hit with cyber-attacks that potentially affected over 150 million people.
According to ABC News, credit card theft is an $18 billion internet-based business that victimizes at least 40 million people every year.
“At JK Moving Services, we regularly review our credit card policies,” said Nate Kost, Accounting Manager.
“The recent data breaches at Target made it that much more of a priority to review our processes.”
Recently, JK moved away from a manual approach to taking payments into a higher security, more automated process.
“We are not like retailers, where the customer comes to the register to make a payment. We have to physically go our customers, so it’s a bit different,” said Kost.
JK has partnered with Direct Connect, which provides customized electronic payment processing, equipment, merchant services, and support to businesses.
Because JK is often at customers’ homes, we use credit card swipes which connect straight into a web-enabled smartphone or tablet and when the card is swiped, the payment is then processed using secure software. When a customer’s card is swiped the payment is processed and the information is not stored in our systems, meaning it does not allow for any additional charges to be made to their card.
While credit card swipes have been used at JK for more than a year, we recently upgraded the technology. This has provided us greater security and lower processing fees, which means a better cost advantage to our customers.
Credit Card Companies Rolling Out Newer, More Secure Cards
Businesses aren’t the only ones who are reacting to the recent financial breaches.
In the wake of these attacks, credit card companies are rolling out a new, more secure card called “smart cards” which contain EMV chips named after their original developers (Europay, MasterCard, and Visa).
them as microprocessors that are embedded into cards, mobile phones, and other technology that store and protect cardholder data.The card has many names worldwide and may also be referred to as: ‘chip and PIN’ or ‘chip and signature’ because some cards may require a PIN instead of a signature to complete the transaction process.Oracle describes
According to The Wall Street Journal, the cards are already prevalent in Europe and they will become mainstream in the U.S. by October 2015. Retailers that don’t have the equipment to accept EMV cards by then will become liable for any fraudulent chip card transactions made on their terminals (or processing machines).
With this new technology, users will have to place their card into a slot in the terminal instead of swiping it.
When the user places it in, the EMV cards will generate a special, one-time signature that the machine authenticates. Every time a purchase is made, a new electronic signature is made.
The computer will learn the consumer’s purchase behavior, thus making it more difficult for a thief to steal a person’s electronic signature.
Simply speaking, if you see your friends and family every day, they may notice slight day-to-day changes in your habits and appearance – hair style, wardrobe changes, diet changes, etc.; if they saw you the exact same way day-after-day, it would be suspicious.
In a similar way, the Smart Card would also be able to catch these suspicious behaviors.
“It’s not here yet, but when it comes to the U.S., it will be another security feature JK can offer to its customers,” said Kost.