The Claims Timeline

Welcome to the second and final installment of our two-part series on the claims process. First, we discussed valuation. Today, we will discuss the claims timeline for the different types of residential moves. At JK, we understand that moving is stressful and that it can be unnerving watching all of your belongings being loaded up and then driven off to your new home. Even with our full time, fully trained employees there are times when the claims process is necessary. Today, we would like to discuss the responsibilities of the mover and the customer during the claims process for each […]

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Understanding Valuation

Welcome to the first installment of our two-part series on the claims process. Today, we will discuss valuation and in the next installment we will discuss the claims timeline for each move. Understanding valuation can be challenging so we would like to provide information to make it easier to make a decision. First and most importantly, movers are not authorized to sell insurance. By federal law, movers are only allowed to sell valuation. Secondly, valuation coverage is there to help protect the customer’s belongings during the move process. What is Valuation?

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Preparing For Your Move – Estimates

On the third Thursday of the month, movers from across North America participate in a discussion on Twitter, called MoveChat, where stories, tips, and advice are shared. Every chat, we discuss a specific part of the moving process. This week the topic was, “Preparing For Your Move – Estimates” and what follows is an edited transcript of the discussion. To follow along, simply log into Twitter and follow the hashtag #movechat.

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JK Moving Services Truck

Driver and Truck Safety Regulations

One of the most common moving questions we receive is, “Why does it take your truck so much longer to drive to my house than it took me to get there?” We’d like to take a moment and explain some of the driver and truck safety regulations that affect our arrival time. 1. Our trucks are bigger and heavier. When a customer drives to their new home they might have a few things packed in their car (like important papers) but not much else. When our trucks leave for your new home they are literally taking all of your belongings […]

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The RAMP Program and JK

The moving industry is facing — and continues to face — a serious problem; according to the American Moving & Storage Association (AMSA), the industry is facing a shortage of qualified drivers and needs 750 new recruits per year just to manage current shipment volumes. What’s the solution to the driver shortage?

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Commercial Relocation Network

As an independent mover, we are not an agent for a van line, nor are we part of a franchise to help us complete moves across the country. However, this is not a disadvantage to us; we are able to be selective and work with the best movers available because of our membership in the Commercial Relocation Network (CRN). What is the CRN? The CRN is a network of movers who exchange ideas, educate, train, and develop best practices in the commercial moving industry. JK is 9-time IOMI® certified and the CRN offers another avenue to continue delivering the best […]

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